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      Data Statement

      Introduction

      At Sustain, we prioritise the privacy and security of all data entrusted onto us. This Data Statement outlines our commitment to data protection, compliance with relevant regulations, and our practices regarding data ownership, usage and security.

      We work with retailers, brand owners and manufacturers to navigate through complex issues in the supply chains and deliver positive impacts to their stakeholders. We achieve this by developing and deploying a series of farm and supply chain programmes and tools.

      Data Ownership

      We respect the ownership rights of all data provided to use. Specifically:

      • Farmer Data: we do not claim any rights or ownership over farmer data. All information remains solely in the possession and control of the farmers, or as agreed in writing with their processor/retailer. Farmers can request their data to be removed or edited from our systems, providing this is in line with the agreement they have with their processor/retailer.

      Data Usage

      We are committed to using data responsibly and transparently. Our data usage includes:

      • Purpose Limitation: Data is used solely for the purpose explicitly agreed upon with our clients and data providers.
      • Minimisation: We only collect and process data that is necessary for the operations and service provision.

      Data Security

      Protecting data from unauthorised access, disclosure, alteration or destruction is a top priority. Our security measures include:

      • ISO27001 Certification: Sustain is certified in ISO27001, demonstrating our commitment to maintaining the highest standards of information security management.
      • Regular Audits: We conduct regular security audits and assessments to ensure the effectiveness of our security controls.

      Data Compliance

      Sustain adhere to all relevant data protection laws and regulations including:

      • GDPR Compliance: Our company is fully GDPR compliant, ensuring the highest level of data protection and privacy for all of our customers.

      Conclusion

      Sustain are dedicated to maintaining the trust and confidence of our clients and data providers by upholding the highest standards of data protection and privacy. This Data Statement reflects our ongoing commitment to these principles.

      Example Customers